After you get it working, use a free tool like Double Driver to back up the working Realtek driver. If you ever reinstall Windows, you can restore the driver in 10 seconds without an internet connection.
A: That is not a driver issue. That is Bluetooth codec negotiation. The CM390 supports SBC and aptX. Right-click your speaker in "Bluetooth & devices" > Properties > Disable "Handsfree Telephony" to force high-quality audio mode. ugreen bluetooth 50 usb adapter cm390 driver install
However, a common frustration among new users is the driver installation. Unlike a standard flash drive, this Bluetooth adapter requires proper driver setup to function. If you have searched for “UGreen Bluetooth 5.0 USB Adapter CM390 driver install” because your device isn’t working out of the box, you are in the right place. After you get it working, use a free
It is rare, but you may have a defective unit. UGreen has a solid 18-month warranty. Return it, but there is a 99% chance that following the manual registry fixes above will resurrect your dongle. Frequently Asked Questions (FAQ) Q: Does the CM390 work on Linux or Mac? A: On Linux (Ubuntu/Fedora), the Realtek RTL8761B driver is baked into Kernel 5.7+. It works plug and play . On Mac, it does not work natively due to Apple’s proprietary Bluetooth stack. That is Bluetooth codec negotiation